Meet Geertje, retired retail manager
"Listening to our team and our consumers is where you, as a brand, can make a difference."
When I started at Marie Méro in 2008, I never dreamed we'd grow into the fashion company we are today. It seems like only yesterday that we decided to create our own Marie Méro corners in the Inno department store. That was the first step towards our own stores. We wanted to understand what our customers really want and how we, as a brand, could respond to that. For me, it was incredibly important to learn through our own points of sale, "What does the Marie Méro woman want?" I'm incredibly proud of what I've been able to achieve at Marie Méro. Our very first store in Knokke was a hit. And it still is today (beaming with pride). That we're now 9 Having our own shops, one of which is in Maastricht, is the result of teamwork. Because together we are strong, right?
Meet Noëlla, Retail manager
Starting in the midst of the coronavirus crisis, opening three new stores and then closing them all. My priority was and remains motivating and encouraging our sales team!
I started during a difficult period. One of my first tasks was closing all our shops. Not exactly a dream start as a new Retail Manager. But it did make me realize how important good team spirit is. The entire Marie Méro team kept pushing forward together. With everyone's help, our webshop was quickly up and running. I was also amazed by the professionalism that prevails at a small Belgian company like Marie Méro. Some large companies would be rather jealous of that. Since I started, I've primarily tried to motivate, encourage, and continue to enthuse the entire sales team. Online is here to stay, but—and I'm truly convinced of this—it will add value to the boutiques. In the future, we will therefore invest even more in supporting our customers online. Think of styling advice, for example. We've already made great strides, and thankfully, there's social media now. The world is out there; you just have to reach it in the right way. 