Question about your order?
Can I check online if a product is in stock in the store?
No, you unfortunately cannot check whether a product is still in stock at a particular store. Feel free to contact the store to check it together.
Contact details shops
Contact customer service: webshop@mariemero.be
Will the items in my shopping cart be reserved for me?
No, it is not possible to reserve certain items. Products remain available to everyone, even if you have them in your shopping cart.
If you want to be sure of your purchase, we recommend ordering your item right away.
How can I be sure my order was placed successfully?
When you have successfully placed an order, you will receive an order confirmation via mail. You will also be informed about the delivery via email.
Did you not receive an email?
- Check your e-mail address in your account. Maybe you made a mistake.
- Check your junk mail or SPAM.
If you did not receive an e-mail, please contact us at webshop@mariemero.be.
I ordered the wrong size or item, what now?
It is no longer possible to change your order. It is very important to check your order carefully before confirming it.
Please contact our customer service if your package has not been shipped yet and we will check it for you: webshop@mariemero.be.